Breakthrough Marketing Technology

customer experience

Using VOC to Increase Revenue

One Client’s Happily Ever After

Justin Doyle, Content Marketing Manager at Xerox, was part of the original Xerox team that used Voice of the Customer to deliver bottom line results in Xerox’s K-12 program. Hear what he has to say about using VOC analytics to boost Xerox’s revenue 17% in the first year.

Share

About Pamela Roach

Pamela Roach is CEO of Breakthrough Marketing Technology. She is dedicated to our mission of enabling businesses to make decisions based on fact. She has designed, collected, analyzed, and delivered the intelligence necessary to produce insights into the motivations, attitudes, and outcomes that characterize multicultural targets. In addition to her work at Breakthrough, she also teaches graduate students Integrated Marketing and Media Campaigns at NYU School for Professional Studies.

Let's Talk

How can we help your business grow to its fullest potential? Fill out the form below and let us know.

 

Reader Interactions

Comments

  1. Aaron

    Greetings! I know check this Aricle is kinda off topic however ,
    I’d figured I’d ask. Would you be interested in exchanging links or maybe guest
    writing a blog article or vice-versa? My site covers a lot of the same subjects as yours and
    I feel we could greatly benefit from each other. If you’re interested feel free to send me an email.

    I look forward to hearing from you! Terrific blog by the way!

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Explore more

Insights Blog ResourcesNewsletter
Add to Flipboard Magazine.