Should B2B Companies Think More About B2B2C to Rekindle Growth?

Adopting a B2B2C Mindset

During a joint marketing leadership conference in which I participated awhile back, a B2C participant commented that the term “B2B marketing” is an oxymoron. Naturally, this comment generated some discussion. The overly simplified difference is B2C companies focus more on content marketing, while B2B companies focus more on product or direct customer marketing. Maybe the B2C participant’s comments had some validity. This discussion does raise the question for B2B companies on their potential for B2B2C marketing—specifically, ingredient branding and innovation focus.

What are ingredient brands, and how should your business implement them?

Ingredient Branding and B2B2C

Ingredient branding hit its stride starting in the 1980s and included brands such as Intel Inside®, Lycra®, Kevlar®, NutraSweet®, Dolby®, Teflon®, and Gore-Tex®, among others. However, the pace of ingredient branding has slowed in recent years1. What is common among these brands is the pace of product innovation, price premium they captured compared to the most likely alternative, and more specifically, the consideration of building ingredient branding into their business mindset.

How can your B2B business adopt a B2C mindset?

Build a "brand" mindset into your commercialization early.

It is easier for your customers to remember your brand than to remember your innovation.

Test your potential innovation downstream prior to fully resourcing.
Don't talk about what your innovation is.

Instead, focus on what it does and how that benefits both your customers and your downstream market.

Don't let your innovation get stale.

Be willing to cannibalize yourself. Better you than your competitors! Remember the relationship between the product and the brand.

Test your business model often, especially if you sell through distribution or have vertical competition.

At Breakthrough, we have the right tools to help you manage your innovation and potential branding challenges.

Concept testing defines and describes the innovation and sets the stage for Rapid Value Assessment (RVA).

Rapid Value Assessment (RVA) further defines the innovation and sets the stage for the Breakthrough Innovation Hub™.

The Breakthrough Innovation Hub™ positions and price for the innovation, as well as base brand name and the 4 Ps of marketing.

How can our business growth tools help you?

Questions like this one are what Strategalytics™ was built to answer. It combines qualitative insight with quantitative analysis to uncover growth opportunities, and determine what they’re worth before you commit.

Turn strategy into results. Stay ahead of trends and explore growth opportunities. Subscribe to LinkedIn-exclusive newsletters today!

Meet Jade™, our premier AI Assistant designed to empower your marketing strategies with unparalleled insights and automation. Discover how Jade can transform your marketing efforts and drive exceptional growth for your business.

25+
years of industry experience helping businesses transform

About the Author

Explore Other Insights

Women’s Handshake Between Local Businesses
Small Business

B2B2C for Small Businesses: Growing Through Partnerships

B2B2C gives small businesses another path to growth by connecting them with partners that already serve the customers they want to reach. The strongest partnerships create value for all three parties: the small business, the partner, and the end customer. By choosing the right relationships and staying connected to customer needs, small businesses can expand their reach without building every customer connection from scratch.

Read More »
customer assumption trap
Customer Experience

The Customer Assumption Trap: What Do You Really Know?

Even well-informed assumptions about customers can become outdated or incomplete. Design thinking helps organizations distinguish what they know from what they believe, test assumptions before investing in solutions, and make decisions grounded in a clearer understanding of customer needs.

Read More »