Posted on Jul 25, 2018 In Case Studies
The Absence of Technical People in Customer Experience Why aren’t technical people more involved in customer experience activities? We often hear of silos preventing technical ...
Posted on Jul 24, 2017 In Briefs
The Reality A common reality when we research individual attitudes and behaviors is that what people say is not necessarily what they do. This ...
Posted on May 08, 2017 In Classes & Events
Develop a successful pricing strategy with an understanding of the market and the potential competitive situation for the business.
Posted on May 28, 2013 In Classes & Events
Are You a Wise Consumer? An educated consumer is our best customer. That is the tagline of a retailer that targets customers who know ...
