Design Thinking

A Route to Innovation Design thinking has gained visibility as a route to innovative solutions. The design firm IDEO was one of the earliest companies to gain notoriety for using this process as […]

Using VOC to Increase Revenue

One Client’s Happily Ever After Justin Doyle, Content Marketing Manager at Xerox, was part of the original Xerox team that used Voice of the Customer to deliver bottom line results in Xerox’s K-12 […]

Must Grow My Business

“I inherited a strategic business unit that sells high performance materials, only to find that our growth had stalled badly. Breakthrough helped me return the business to its historical growth rates of ~5% […]

Rapid Market Assessment

?A major benefit from this work is that we utilized both marketing and technical people on these projects; now, they not only talk to each other, but also speak the same language.? VP, […]

Stuck in Yesterday’s Success

Are you looking for new business in all the wrong places? Several businesses with whom we have worked in the last 10 years have been concerned about their growth or have even seen […]

Inward Focus Doesn’t Lead to Outward Success

Inward focus doesn’t lead to outward success. In a working session on a growth topic with a group of business units in a Fortune 100 company, we asked them, “Why can’t you grow […]

Hybrid VOC for New Product Innovations

New Product Innovations Our client developed an innovative product concept for the healthcare industry. The product itself is a major upgrade from the current competitive set. However, the way it is used to […]

Take AIM at the Total Market

The New Total Market The Breakthrough Addressable, Inclusive Market (AIM) approach aligns consumer marketing with the growth opportunities of the new multicultural market reality – the new total market. The focus is on […]

Recharging Stalled Growth

“My leadership team took ownership and the organization responded in kind. One key change sticks out: We beat down both the functional and business unit silos, and the organization is excited about the […]

Operational Toolset

The Growth Glue that Brings It All Together The last in a series of four articles on key factors in business growth. So far, we have discussed Leadership Mindset and Organization Skillset. They […]

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